Close
Made to Order (Hecho por encargo)
Venta online de productos atemporales que busca el contacto directo con el cliente mediante el Made to Order (Hecho por encargo). En contra de la producción masiva, la marca propone soluciones sostenibles y apuesta por el Slow Fashion Made in Spain.
Close
Contact with the designer
The Made to Order service gives you the opportunity of contacting directly with the designer. Thanks to this service you will be able to modify some of the parts of the design. This makes the piece exclusive for the client.

The designer will reply to your request within 3-4 days and will let you know the possibilities of it.
}
Close
Shipping
Orders will be shipped within 15-20 days according to our Made to Order service. This is to control the overproduction and follow a sustainable practice. The pieces will be adapted to the customer preferences and will be personalized exclusively for them. You will receive an email notification to confirm your order has been dispatched, if you require a tracking number please contact info@ernesto-naranjo.com

International customers please note: If you order products for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information and an estimate of their cost before placing your order.
}
Close
Returning your online purchase
  • Items must be returned unused, unwashed, in perfect condition and in their original packaging.

  • Make sure to return the item in such a way that the original packaging will remain undamaged.
  • Do not put the original invoice in the box.
  • Your package will not be shipped with any return slips. Instead, we ask that you request your return by sending an email to info@ernesto-naranjo.com

  • For added safety, please ensure all packages with a tracking number. Client is responsible for all return shipping costs.

  • If the mistake is on our side you will receive an RMA Slip and a Shipping label. Please include a printed copy of your slip in your package.

To return your product, you should mail your product to: Ernesto Naranjo c/Romero n2 Pilas (Sevilla) C.P. 41840 España
Close
Returning your online purchase
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, a refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account. Ernesto Naranjo reserve the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.

Return costs
Unless the mistake is on our side, you will be responsible for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.
ES | EN

Visiting the website implies the knowledge and acceptance of the following terms and conditions. Content and commercial activities and services included in this website are not designed or directed to persons resident in jurisdictions where their contents are not authorized. This website covers only those pages contained within the index and those pages are made available by https://ernesto-naranjo.com. The access to this website is the sole responsibility of users. Access to this website does not imply any kind of commercial relationship between ERNESTO NARANJO and the user. The access and navigation on this website implies the acceptance and knowledge of legal warnings, conditions and terms of use contained therein. The information appearing on this website are the current information in force from its last update. ERNESTO NARANJO reserves the right to update, modify or delete information on this website, and may limit or not allow access to this website. Do not alter, change, modify or adapt this website.

However, ERNESTO NARANJO reserves the right to make, at any time, as many changes and modifications ERNESTO NARANJO considers convenient, and ERNESTO NARANJO can make use of such right at any time and without previous notice. ERNESTO NARANJO do its utmost to avoid any errors in the content that may appear on this website. ERNESTO NARANJO does not guarantee and is not responsible for the consequences that may arise from errors in the contents that may appear in this website, whereas provided by ERNESTO NARANJO or by third parties. However, in no case the existing contracts will be affected between ERNESTO NARANJO and its customers, except in cases of unforeseen circumstances or force majeure.

ERNESTO NARANJO assumes no responsibility for discrepancies that may exist between printed documents and the electronic version published on this website. In case of discrepancy between the printed version and the version published on the website, the printed version shall prevail. ERNESTO NARANJO is not responsible in any way for contents, commercial activities or services that can be viewed through electronic links, directly or indirectly through this website. Unless expressly manifested in contrary, the presence of links on the website of ERNESTO NARANJO has a merely informative purpose and in no case suggests, invites or recommends. These links do not represent any kind of relationship between ERNESTO NARANJO and individuals or owners of the websites that can be accessed through these links.

ERNESTO NARANJO reserves the right to unilaterally withdraw at any time the links that appear on its website. ERNESTO NARANJO is not responsible for the content of any forum or debate in cyberspace (chat), bulletins or any type of transmission that is connected to this website if required by court order or by the competent authorities in identifying the persons responsible for any content that violates the law in force. ERNESTO NARANJO disclaims any liability that may arise from the transmission of information between users.

It is forbidden any kind of data transmission that users can make through this website or other accesses controlled by ERNESTO NARANJO that violate third-party property rights and whose content is threatening, defamatory, obscene, pornographic or transmission of any other material that constitutes or incites conducts considered as a criminal offense. ERNESTO NARANJO reserves the right to prevent or forbid access to any Internet user that introduces in this website any content contrary to legal regulations or that is immoral, reserving the right to exercise the legal measures it deems appropriate to prevent this type of conduct.

The access and navigation in this website suppose acceptance and knowledge of the legal warnings, conditions and terms of use contained in this website.

ERNESTO NARANJO makes its best effort so that navigation takes place in the best conditions and to prevent any damage that may rise due to the navigation. This website is designed to support the latest versions of Internet Explorer, Firefox, Chrome and Opera. ERNESTO NARANJO is not liable for damages of any kind that may occur to users using other browsers or versions of browsers different from the ones this website was developed for. ERNESTO NARANJO is not responsible and does not guarantee that the access to this website will be uninterrupted or error free if such incidents or errors arise from external sources. ERNESTO NARANJO is not responsible and does not guarantee that the software that can be accessed through this website is free from third-party errors.

Similarly, in any case ERNESTO NARANJO is responsible for loss or damages of any kind arising from access and use of the website when the loss or damage occurs due to external sources of ERNESTO NARANJO. ERNESTO NARANJO is not responsible for any damages that may result from the misuse of this website. In particular, ERNESTO NARANJO is not responsible in any way for breakdowns, interruptions, faults or defects in telecommunications that may occur in financial transactions. The services offered on this website can only be used correctly if the technical specifications for which the website has been designed are fulfilled. Intellectual property laws protect this website and its contents.

The website’s contents cannot be object of exploitation, reproduction, distribution, modification, public communication, transfer or transformation. Access to this website does not give users the right or ownership of the intellectual property rights of the content provided and owned by the website. The content of this website can be downloaded to the user’s computer whenever it is accessed in accordance with the specific terms for each case. Therefore, users cannot exploit, reproduce, distribute, modify, publicly display, transfer, or use the content of this website for public or commercial purposes.

ERNESTO NARANJO does not transfer the property of its software or its content to the users. Users own the support in which the software is recorded in accordance with the specific conditions for each case.

ERNESTO NARANJO and, in this case, content owners retain all rights of industrial and intellectual property, including software. If a user downloads a software from this website to his/her computer, this user cannot disintegrate it for study purposes, decompile it, and translate the version of the original object code or its language to another code or language. The trade name, brands, logos, products and services contained in this website are protected by law.

ERNESTO NARANJO reserves the right to exercise the applicable legal actions against users who violate or infringe the rights of intellectual and industrial property.

ERNESTO NARANJO shall not be liable for any damages that may result from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of this electronic system caused by reasons beyond ERNESTO NARANJO’s control; delays or blockages in the use of this electronic system caused by deficiencies or overloading of the user’s Data Processing Centre, telephone lines, Internet system or other electronic systems; nor for any damage that may be caused by third parties through illegal interference beyond the control of ERNESTO NARANJO.

Also, ERNESTO NARANJO disclaims all liability for any damage that the user may suffer as a result of errors, defects and omissions in the information provided when it results from external sources. Nevertheless, none of the existing contracts between ERNESTO NARANJO and its customers should be affected by these reasons, except in cases of acts of God or force majeure.