Shipping:
– Orders are dispatched within one business day from the order placement.
– We offer standard shipping to Spain for €10, with an estimated delivery time of 2 to 4 business days.
– For shipments within Europe, the cost is €20, with an estimated delivery time of 2 to 5 business days.
– If you prefer international express shipping, the cost is €30, with an estimated delivery time of 3 to 6 business days.
– Ernesto Naranjo offers free standard shipping on orders over €300.
Returns:
– We accept returns within 15 days from the receipt of the order for exchanges or refunds.
– Returned items must be in their original condition, unused, and with intact tags.
– To request a return, please contact us at sales@ernesto-naranjo.com and provide the order number and reason for the return.
– Return shipping costs are the responsibility of the customer unless the received item is
defective or incorrect.
Taxes and Duties:
– All prices displayed on our website include applicable taxes.
– For shipments outside the European Union, customers are responsible for any import tax or
customs duty that may apply in the destination country.
For more information about shipping, returns, taxes, and duties, feel free to contact us at info@ernesto-naranjo.com.
ERNESTO NARANJO